3 Musts When Designing Your Dashboard

Mar 25, 2013

I recently participated in a webinar on dashboard design. A dashboard is a self-updating platform that reports metrics that allow you to track your business at a glance. One of the things that struck me was the difference between what users want in a dashboard and what proper dashboard design entails. Users typically want and feel that everything including the kitchen sink should be on the dashboard. Everything is important! But sometimes everything leads to a dashboard that is confusing, overwhelming and therefore unusable.

Taking out the Trash: Whose job is it and why aren't they doing it?

Mar 18, 2013

At the risk of sounding a bit too personal, why is it so hard to take out the garbage, put away your boots, or for that matter, refill the toilet paper holder?

This isn’t actually a personal question. It’s a general observation about life. I think a lot of people can relate to a situation where little, easy chores like these often get overlooked or ignored until the situation becomes dire.

Why do we sometimes ignore the little things until the big things get out of hand?

As a consultant, I don’t nag: I map processes.

Entitled or Abused? Retaining Staff in the Age of Millennials

Mar 12, 2013

Full disclosure: Despite occasionally playing coy about my age while flashing my grey hair, I was born after 1980. This makes me a Millennial, the term used for the generation between 1980 and roughly 2000. Millennial is another descriptor for Generation Y.

Paying Our Dues

Are you driving the right car for your business?

Mar 4, 2013

Glitz and Glamour

This past weekend, I took my son to the Canadian International Auto Show in Toronto.

As an avid car buff, I was looking forward to checking out the latest models and all of the up and coming prototypes. I figured my son would be less enthusiastic than I was. Once we got there however, he was hopping in and out of cars…running from here to there…and looking for all of the free merchandise.

IT Secrets: Get What You Need, When You Need It

Feb 22, 2013

Are you frustrated with IT not being responsive to your requests for data and reports? Is this stopping you from making important decisions? Is your business suffering as a result? 

There's a solution and it's called Self-Service Analysis.

I don’t know about your organization, but just about every company I talk to is struggling with reduced budgets, increased workload and higher demands.

Are You a Good Boss?

Feb 19, 2013

The University of Buffalo conducted a study about bosses. They looked at “egotistical” bosses versus “humble” bosses. The study showed a correlation between humble leadership, and growth and success within companies. Good leaders gain trust and open doors.

Egotistical bosses don’t need defining: we know what they look like and sound like. Humble bosses were found to be the kind of people who lead by example, are willing to admit their mistakes, and have the ability to recognize the strengths of those that follow them. A humble boss respects the people with whom they work.

The Insurance You May Not Have, But Really Need

Feb 12, 2013

I’ve been renegotiating my car insurance.

Maybe renegotiating is not the right term. I wish there were negotiations involved, but so far it’s just me calling around looking for a better price. Like most of you, I buy insurance for my car, my home, my life and my business. I insure the things that if I were to lose them, I – or someone I love – would be in big trouble. 

Mitigating Risk in Business

When you just want to throttle someone...

Feb 4, 2013

Communication Frustration!

Have you ever been working with a co-worker, perhaps on a team assignment, or a group project and thought to yourself…”Why don’t they just get to the point?” Or perhaps, you find yourself saying…”I need MORE information...why aren’t they saying anything?”

Why Lance Armstrong Isn't Selling Me a Treadmill This Week

Jan 21, 2013

Did anyone else notice that Canadian Tire has a big sale on Livestrong equipment this week?

I’m no marketing strategist, but I can’t imagine that’s a coincidence, what with Livestrong’s founding figure, cyclist Lance Armstrong, officially confessing to the world this week that he doped and lied about it.

I’m trying to figure out the psychology behind this move. Are they trying to sell me a Livestrong treadmill because:

Shhh!! Be quiet. I'm trying to sell you something.

Jan 11, 2013

A good salesman can sell anything, right? Car, homes, potato chips, laminating machines, fake office plants.

The bottom line is that a good salesman demonstrates a product has value, and then makes a profit as a result of the ensuing transaction. In which case, this guy is a brilliant saleman of sorts. He "sold" a paperclip for a house. That's profit.


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