Your satisfaction is our goal. We are proud of the products we offer and stand behind the quality of our work.
Therefore, we are pleased to offer a 100% satisfaction guarantee for all our products. If they do not meet your needs, then we will give you your money back.
For our downloadable products or our online courses (e-learning), we offer a 30 day full money back guarantee.
For our physical products (DVD, CDs and/or printed versions), we offer a 90 day money back guarantee providing that the product is in resale condition. This 90 day money back guarantee is the minimum and a longer guarantee may be specified on the product's sales or description page. The longer of the two (minimum or product specific) guarantees will apply.
Asking Us For a Refund
You may contact us for additional information on returning products by:
Postal Mail: BizXcel Inc., 51 King Street West, Suite 201, Brockville, ON K6V 3P8
Fraudulent Credit Card Charges or Fraudulent Claims
Due to our digital age making it easier for people to make fraudulent charges or claims, it is necessary for us to review all requests for refunds in order for us to be able to continue providing high quality products to you.
If a person is found to have made a fraudulent claim using an unauthorized credit card, we will report this to the credit card services. This report may result in the cancellation of the card services, put negative information on that person's credit report and may lead to the filing of criminal charges against that person.
We ask you to periodically review our web site(s) in case of changes to this policy. We do reserve the right to modify it if changing business circumstances require it. These changes will be effective at the time of posting.
Last modified: July 2011