We can all agree that liking the people you work with makes doing your job a heck of a lot better. In a survey by Jobsite, 70 percent of respondents said having friends at work is the most important element to a happy working life.
Whether it’s because you disagree with someone’s approach, disapprove of their behaviour or are unhappy with their performance, difficult conversations are a part of work life. While they’re not easy, hard conversations often lead to the most growth. They also build relationships on trust and honesty when done correctly.
As an organization grows, there’s a natural tendency to group people with the same tasks and function together as teams. With time, these teams become departments – marketing, sales, finance, HR, IT, etc.
While it makes sense to group these people together under a leader, what tends to develop in most organizations is silos.
Leaders and the people below them pull inward and become self-serving; looking out for their own needs first.
Most of us have been on teams or in departments that are in need of repair. It happens even in the best of companies and amongst the most talented, hard-working people.
So how do you fix it?
The main thing to understand is if you’re struggling, more times than not, your primary problem is a communication issue. Strong teams communicate their needs and problems to one another and work together to fix or mediate them. Weak teams tend to pull away from one another instead of being open.
I’ve noticed an increase in the number of requests for conflict resolution services over the past year. By the time I receive the request to get involved, it is evident – even in the way people ask me to help – how exhausting and frustrating the situation has become.
You may have noticed that the world of business is operating increasingly online. Calling it an emerging trend is the understatement of the minute. I’d say of the century, but information is produced so quickly these days, I’m sure someone has already out-understatment’d me.
Conflict in our homes and the workplace is a fact of life. It doesn’t matter where you try to run and hide from it, conflict will always find you. We have seen all perspectives of conflict in one situation or another, whether it resulted from individuals with different interests or goals or differing personalities. All situations resulting in conflict may portray a negative outlook on this topic but it is important to realize conflict can come in many forms, both good and bad.